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Customer satisfaction of online shopping and E-Commerce business in Bangladesh
(Brac University, 2021-11)
As we all know currently days, E-commerce has brought a brand-new means of searching trend in
Bangladesh. It’s opened such a large amount of opportunities for business together with new trend
for the shoppers. During ...
Customer satisfaction on general banking activities of Mercantile Bank Limited
(BRAC University, 2016-04-20)
As businesses are going global and technology is moving further, people are getting services in less time. As a demand for such services from client banks are also moving forward with the current trend and pace, by introducing ...
Consumer behavior towards Bata Shoe Company in Bangladesh: a study on customer satisfaction, brand loyalty, and buying patterns
(Brac University, 2023-04)
This research examines the consumer behavior towards Bata Shoe Company in Bangladesh by
analyzing customer satisfaction, brand loyalty, and buying patterns. The research was
conducted through a survey of 219 respondents ...
An analysis of the sales activities and customer satisfaction management experience of Everjobs Bangladesh
(BRAC University, 2016-09-20)
In the period of 21st Century, with the help of technology, people are getting all the information through internet and electronic devices at the tap of any finger they want anytime. Capital investment of business has taken ...
Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
(BRAC University, 2018-12)
The following report has been prepared as part of the internship program as a requirement for the Masters of Business Administration of BRAC University Bangladesh and it aims towards providing an overview on the Satisfaction ...
Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
(Brac University, 2019-08)
This report is about “Analysis of Customer satisfaction of Dutch Bangla Bank Limited”. The report is the mirror of the hard work I have done in the period of my three months of internship program.
The report mainly explains, ...
Identifying customer satisfaction level of BRAC Bank general banking activities
(BRAC University, 2019-04-30)
This research paper is done based on my Internship experience of BRAC Bank Ltd. Here I worked under Branch Governance department. While working here, I have decided to complete my report on Customer satisfaction level of ...
Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
(Brac University, 2020-12)
Jamuna Bank Limited is a public company and it started its journey back in 2001. In last 20 years, it has achieved a lot and it has 71 branches in Dhaka division and other branches in rest of the seven divisions. It has a ...
A study on the customer satisfaction at Prime Bank Securities Limited
(BRAC University, 2018-04-05)
Customer satisfaction is the main key driver of any organization. If the customers are not
satisfied with the service provided by the organization then the whole organization is at risk. In
my report I have tried to focus ...
Customer satisfaction of Jamuna Bank Limited
(Brac University, 2020)
Being one of the most prominent 3rd generation commercial banks in Bangladesh, from 3rd June, 2001 Jamuna Bank Limited provides diverse commercial banking activities like different deposits schemes, discounting bills, easy ...