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The impact of customer interaction and after-sales service on customer satisfaction in the FMCG industry during pandemic

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bracu.degree.levelUndergraduate
bracu.type.groupStudent Works
datacite.rightsOpen Access
dc.contributor.advisorAkter, Tania
dc.contributor.authorChowdhury, M. Bayezid
dc.contributor.departmentBRAC Business School
dc.date.accessioned2022-08-17T08:15:04Z
dc.date.available2022-08-17T08:15:04Z
dc.date.copyright2022
dc.date.issued2022-01
dc.descriptionCataloged from PDF version of internship report.
dc.descriptionIncludes bibliographical references (pages 37-38).
dc.descriptionThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.en_US
dc.description.abstractThe internship report contains all the information about my internship at GETCO Business Solution Ltd. I learned about query management through my internship opportunity. The fundamental client of my company is Unilever Bangladesh and I worked for their CEC team. By working with them I can understand the consumer queries of the various brand page of Unilever Bangladesh and how the company gives after-sell services to their consumers. Since I joined and did my internship mostly through working from, I got my training in person in the office. I will explain all my findings through my report.en_US
dc.description.degreeBachelor of Business Administration
dc.description.statementofresponsibilityM. Bayezid Chowdhury
dc.format.extent38 pages
dc.identifier.otherID: 17104100
dc.identifier.urihttp://hdl.handle.net/10361/17094
dc.language.isoenen_US
dc.publisherBRAC Universityen_US
dc.rightsBrac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.
dc.subjectCustomer interactionen_US
dc.subjectAfter-sales serviceen_US
dc.subjectCustomer satisfactionen_US
dc.subjectFMCG industryen_US
dc.subject.lcshConsumer satisfaction
dc.titleThe impact of customer interaction and after-sales service on customer satisfaction in the FMCG industry during pandemicen_US
dc.typeInternship Reporten_US

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Internship Report (Bachelor of Business Administration)