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Customer service & its dimensions at X solutions LTD. through WhatsApp

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bracu.degree.levelUndergraduate
bracu.type.groupStudent Works
datacite.rightsOpen Access
dc.contributor.advisorZaman, Raisa Tasnim
dc.contributor.authorZaman, Tasnim
dc.contributor.departmentBRAC Business School
dc.date.accessioned2022-06-12T04:35:09Z
dc.date.available2022-06-12T04:35:09Z
dc.date.copyright2022
dc.date.issued2022-01
dc.descriptionCataloged from PDF version of internship report.
dc.descriptionIncludes bibliographical references (page 47).
dc.descriptionThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.en_US
dc.description.abstractMy internship program at the university required me to complete my degree, and I incorporated my entire work experience from the Query Management Team (Robi-Airtel WhatsApp) at X Solutions Limited in my report. I handled client queries via WhatsApp, a social media network, and worked for brands including Robi Axiata Limited and Airtel Bangladesh. Creating my internship report was a way for me to incorporate both the practical and theoretical aspects of my internship, therefore I wrote it based on what I learned and what I experienced. Management of difficulties such as staff performance evaluations, remuneration administration, and training sessions were some of the things I took away from my experience with the company.en_US
dc.description.degreeBachelor of Business Administration
dc.description.statementofresponsibilityTasnim Zaman
dc.format.extent47 pages
dc.identifier.otherID 17304082
dc.identifier.urihttp://hdl.handle.net/10361/16957
dc.language.isoenen_US
dc.publisherBRAC Universityen_US
dc.rightsBrac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.
dc.subjectSocial mediaen_US
dc.subjectMarketing integrationen_US
dc.subjectDashboarden_US
dc.subjectConfidentialen_US
dc.subjectBrand managementen_US
dc.subjectMarketing communicationen_US
dc.subjectDigital mediaen_US
dc.subjectAnydesk consumer satisfactionen_US
dc.subjectZerociumen_US
dc.subject.lcshOnline marketing
dc.subject.lcshCustomer services.
dc.titleCustomer service & its dimensions at X solutions LTD. through WhatsAppen_US
dc.typeInternship Reporten_US

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Internship Report (Bachelor of Business Administration)