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How NPS adding value to RobiAxiata Limited

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bracu.type.groupStudent Works
dc.contributor.advisorKhan, Tanzin
dc.contributor.authorRahman, Muhammad Ehsanur
dc.contributor.departmentBRAC Business School
dc.date.accessioned2016-10-10T14:53:22Z
dc.date.available2016-10-10T14:53:22Z
dc.date.copyright2016
dc.date.issued9/5/2016
dc.descriptionCataloged from PDF version of Internship report.
dc.descriptionIncludes bibliographical references (page 32-33).
dc.descriptionThis internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2016.en_US
dc.description.abstractThe report is prepared based on the 3 months practical knowledge in customer experience department of RobiAxiata Limited. Customer experience department works to ensure better service and customer‟s perception. To make sure weather customers are happy with the service or not Customer Experience department implies many techniques. NPS is one of them. Through NPS we get to know about how customers experienced while taking the service. The report will give how NPS helping company to know what customers want, where company has room for improvement. The report also has a brief overview of robi axiata limited. The report also includes how NPS helping robi to connect with customers and how its knowing subscribers problems. On the report survey and analysis on NPS is also done.en_US
dc.description.degreeBachelor of Business Administration
dc.description.statementofresponsibilityMd. Ehsanur Rahman
dc.format.extent33 pages
dc.identifier.otherID 12104154
dc.identifier.urihttp://hdl.handle.net/10361/6547
dc.language.isoenen_US
dc.publisherBRAC Universityen_US
dc.subjectRobi Axiata Limiteden_US
dc.subjectNPSen_US
dc.titleHow NPS adding value to RobiAxiata Limiteden_US
dc.typeInternship Reporten_US

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Internship Report (Bachelor of Business Administration)