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Network monitor center and tech support

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bracu.degree.levelUndergraduate
bracu.type.groupStudent Works
datacite.rightsOpen Access
dc.contributor.advisorAnwar, Md. Tawhid
dc.contributor.authorRoy, Abishek
dc.contributor.departmentDepartment of Computer Science and Engineering
dc.date.accessioned2026-04-01T04:03:32Z
dc.date.available2026-04-01T04:03:32Z
dc.date.copyright2025
dc.date.issued2025-12
dc.descriptionCataloged from PDF version of internship report.
dc.descriptionIncludes bibliographical references (page 26).
dc.descriptionThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Science in Computer Science.en_US
dc.description.abstractAn summary of the professional experience obtained at Stardust Telecom Ltd. at the Network Monitoring Center (NMC) and Technical Support Department is provided in this internship report. Understanding Internet service provider (ISP) architecture and operations, including MikroTik router configuration and management, optical line terminals (OLTs), and fiber-to-the-home (FTTH) networks, was the main goal of the internship. Experience with routing protocols like OSPF and BGP, live network monitoring using programs like Cacti and The Dude, and customer technical support was acquired. The study outlines the difficulties faced and the methods used to solve them when troubleshooting in real time, communicating with customers, and configuring networks.Overall, the program improved my technical expertise and professional skills, bridging the gap between academic knowledge and networking business realities.en_US
dc.description.degreeBachelor of Science in Computer Science
dc.description.statementofresponsibilityAbishek Roy
dc.format.extent37 pages
dc.identifier.otherID 20301329
dc.identifier.urihttp://hdl.handle.net/10361/27683
dc.language.isoenen_US
dc.publisherBRAC Universityen_US
dc.rightsBRAC University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.
dc.subjectNetwork monitoringen_US
dc.subjectISP infrastructureen_US
dc.subjectMikroTik routeen_US
dc.subjectNetwork troubleshootingen_US
dc.subjectCactien_US
dc.subjectThe dudeen_US
dc.subjectTechnical supporten_US
dc.subjectOLT
dc.subjectFTTHen_US
dc.subjectOptical line terminal
dc.subjectFiber to the homeen_US
dc.subject.lcshOptical communications.
dc.subject.lcshOptical fibers.
dc.titleNetwork monitor center and tech supporten_US
dc.typeInternship Reporten_US

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Internship Report (Bachelor of Science in Computer Science)