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Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch

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bracu.degree.levelUndergraduate
bracu.type.groupStudent Works
datacite.rightsOpen Access
dc.contributor.advisorAhsan, Feihan
dc.contributor.authorNaureen, Sabah
dc.contributor.departmentBRAC Business School
dc.date.accessioned2021-12-07T06:20:46Z
dc.date.available2021-12-07T06:20:46Z
dc.date.copyright2021
dc.date.issued2021-06
dc.descriptionCataloged from PDF version of internship report.
dc.descriptionIncludes bibliographical references (page 41 ).
dc.descriptionThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.en_US
dc.description.abstractThe report titled Analysis of customer service activity by Jamuna Bank is the combination of my experience of 3 months internship in Progati sarani branch of JBL. I worked here as an intern for a partial requirement of fulfillment of BBA Program. This internship report is based on my real life experience with JBL. Through this report I have to give a clear picture about the whole process of JBL. To be unique every bank has followed different types of strategy. It is very glad to know that JBL has donated 15 million takas for the victims who injured in election related violence in Bangladesh to the Prime Minister's relief fund. To fulfill their objectives, Jamuna Bank limited offers current, savings, fixed, short term, monthly-term deposits and others. Through some designated branches JBL provides the customers with Islamic Banking. Highly educated and professional group of people are working to make tremendous performance to build well reputation.en_US
dc.description.degreeBachelor of Business Administration
dc.description.statementofresponsibilitySabah Naureen
dc.format.extent41 pages
dc.identifier.otherID 16204010
dc.identifier.urihttp://hdl.handle.net/10361/15708
dc.language.isoenen_US
dc.publisherBRAC Universityen_US
dc.rightsBrac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.
dc.subjectJamuna Bank Limiteden_US
dc.subjectCustomer serviceen_US
dc.subject.lcshBanks and banking--Bangladesh.
dc.subject.lcshConsumer satisfaction.
dc.titleAnalysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branchen_US
dc.typeInternship Reporten_US

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Internship Report (Bachelor of Business Administration)