Customer service and satisfaction analysis at Prime Bank Ltd.
| bracu.type.group | Student Works | |
| dc.contributor.advisor | Hasan, Najmul | |
| dc.contributor.author | Jihan, Jaky All Naiem | |
| dc.contributor.department | BRAC Business School | |
| dc.date.accessioned | 2024-06-03T04:06:02Z | |
| dc.date.available | 2024-06-03T04:06:02Z | |
| dc.date.issued | 2023-10 | |
| dc.description | Cataloged from the PDF version of the internship report. | |
| dc.description | Includes bibliographical references (pages 39). | |
| dc.description | This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023. | en_US |
| dc.description.abstract | Prime Bank Limited is a private commercial bank in Bangladesh with its headquarters in Dhaka. Founded in 1995, Prime Bank has steadily grown and evolved to become one of the leading private sector commercial banks in the country. It operates in corporate, consumer, MSME, and sustainable banking sectors. With a robust network of branches and ATMs across Bangladesh, the bank serves both urban and rural communities, catering to diverse customer needs, the bank has 146 Branches and 170 ATMs. Prime Bank offers a range of digital banking services, making it convenient for customers to access their accounts and perform transactions. This includes the implementation of online and mobile banking platforms, ensuring that customers have seamless access to their accounts and can perform transactions conveniently. With a solid financial foundation, a wide range of products and services, and a dedication to innovation, Prime Bank is poised to continue its growth and maintain its position as a leading player in the country's banking sector. | en_US |
| dc.description.degree | Bachelor of Business Administration | |
| dc.description.statementofresponsibility | Jaky All Naiem Jihan | |
| dc.format.extent | 41 pages | |
| dc.identifier.other | ID 19304006 | |
| dc.identifier.uri | http://hdl.handle.net/10361/23069 | |
| dc.language.iso | en | en_US |
| dc.publisher | BRAC University | en_US |
| dc.rights | Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. | |
| dc.subject | Customer satisfaction | en_US |
| dc.subject | Prime Bank Limited | en_US |
| dc.subject | Commercial banks | en_US |
| dc.subject | General Banking | en_US |
| dc.subject.lcsh | Banks and banking--Bangladesh. | |
| dc.subject.lcsh | Banks and banking--Customer services--Bangladesh. | |
| dc.title | Customer service and satisfaction analysis at Prime Bank Ltd. | en_US |
| dc.type | Internship Report | en_US |