General banking of Dhaka Bank Limited, Uttara Branch

Abstract

I have completed my internship report using knowledge of 3 internship knowledge. I was assigned to pursue internship on “General Banking Activities” of Dhaka Bank Limited, Uttara Branch. There are some differences between theories and practice. Due to complete the report, I worked at Uttara branch in Dhaka Bank. The employee who associated with general bank the help me to complete the report by providing various information. From them learn much practical activity. Dhaka Bank Limited, a second generation private Bank, emerged in 5 July 1995 amid liberalization of global economies. In its arduous journey since, Dhaka Bank has succeeded in realizing the dreams of those who established it. Today it is one of the country’s leading banks in the private sector contributing significantly to the national economy. Its headquarters is situated in Dhaka. Currently the bank has 82 branches and 3 SME service centers around the country and it is growing continuously towards the service excellence through its products and services. The Authorized Capital of the Dhaka Bank, Uttara branch today is BDT 1000 million. The Dhaka Bank, Uttara branch Paid-Up-Capital is BDT 625.36 million and Reserve reached BDT 563.42 million. The Dhaka Bank, Uttara branch has 26 Staff of whom 4 are Executives and 22 are Officers. General banking is the starting of all the operations. The internship report is a partial requirement of MBA. As a part of internship program, I was placed at Uttara Branch of Dhaka Bank Limited. During the three months internship program I have learned extensively about commercial banking operation. This report explores Dhaka Bank activities of Uttara branch as one of the leading non-government organization. This report contains information about all commercial activities that the bank deals with. I have mainly focused on General Banking system of Dhaka Bank Limited in this report. General banking operation includes all the general activities performed by the bank. I have discussed about different types of account holder and different types of account such as Saving Account, Current Account, Fixed Deposit Rate (FDR), Pension Saving Scheme (PSS) & other existing accounts with their rates and other activities of General Banking in detail. I have also done survey about customer perception of Dhaka Bank.