Banking and social interaction of Southeast Bank Ltd.

Abstract

A bank is the place where many people who want to borrow money meet people who lend money. A bank acquires money from lenders, and recompenses interest. The bank offers this money to borrowers. Banks permit borrowers and lenders of different sizes to meet.Social interaction is the way people talk and act with each other and various structures in society. It may embrace the relations and dealings among families, business institutions, educational institutions or bureaucracies that are designed to meet up the need of creating order within the interaction itself.Social interaction of Bangladesh has faced three periods of improvement- Nationalization, Privatization, and lastly Internet. Southeast Bank Limited (SEBL) started its journey in the financial sector of the country as an investment company back in 1995. Now a day SEBL has 105 branches all over the country.It has established itself and added quite a lot to the national economy. In the year 2001 its approved capital was BDT 500 million and in 2010 that went up to BDT 10,000 million. The banking procedure of SEBL is distributed into 5 eminent fields – 1) Conventional Banking, 2) Islamic Banking, 3) Credit service, 4) Foreign Trade and 5) Remittance service. This report has been written in perspective of SEBL, Kakrail Branch. So in the report I have tried to focus on various products and basically innovative & development plan of marketing bank products and their interaction with customers and also customers’ reaction towards the bank. Not only the foreign remittance is one of the major shares of Bank’s income but also their loan schemes play a vital role in success of SEBL. In deposit scheme they have offered Savings Account (SB), Current Account (CD), Fixed Deposit Receipt(FDR),Double Benefit Scheme, Special notice deposit, Monthly Savings Scheme, and Millionaire Deposit with attractive interest rate than the competitors. Islamic Banking of Southeast Bank arranges all schemes of conventional banking for the conservative Muslim clients. In addition, there is a scheme for saving money to perform Hajj, pilgrimage to Mecca. It has credit services like Working Capital, over draft, Project Loan and many more. It also offers WESTERN UNION MONEY TRANFER service to their clients. It has internet banking opportunity for the clients. They have made a strong position in the banking sector. They can be one of the best private banks In Bangladesh, if they can match with the expectation of their clients, through their best banking service.