Internship experience of the BPO sector of Datapath Limited

Abstract

"During my final semester at BRAC University, for completing my “Master of Business Administration (MBA) degree” I have done my internship in Datapath limited with a four- month period. The topic of my internship report is Business Process Outsourcing” of Data Path limited. In this report I have tried to provide information about the company and its operations. I have focused on its BPO department which is very skilled among other departments. The July business services is directly related to the BPO department. The BPO is serving July services along with other TPA in USA. During my internship, I got to know the company well. I understood their work and why it's important. I received a lot of training for the work I was doing, and I learned about many different computer programs. I also improved my skills in using Excel. I worked with skilled instructors and friendly coworkers. I got to do real tasks and help the BPO department by working on projects that the clients needed. The whole experience of my internship was interesting and sometimes a bit challenging. It was a great decision for me to work at Data-path, and I enjoyed the journey. The BPO department's main job is to help its clients with different services like plan administration, preparing plan documents, setting up and processing plans, and reviewing plans."