| dc.contributor.advisor | Islam, SM Parvej | |
| dc.contributor.author | Chowdhury, Md.Farhanul Islam | |
| dc.date.accessioned | 2024-01-03T06:31:42Z | |
| dc.date.available | 2024-01-03T06:31:42Z | |
| dc.date.copyright | 2021 | |
| dc.date.issued | 2021-10 | |
| dc.identifier.other | ID: 18264056 | |
| dc.identifier.uri | http://hdl.handle.net/10361/22058 | |
| dc.description | This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2021. | en_US |
| dc.description | Cataloged from PDF version of internship report. | |
| dc.description | Includes bibliographical references (page 34). | |
| dc.description.abstract | SEBPO is a fastest growing company in BPO industry. SEBPO provides the service in the
various BPO field to its clients mostly from the USA. This report I have generated as a part
of my Internship program under Graduate School of Management, BRAC University.
I have worked as intern at SEBPO and this report will gives you a proper overview of the
organization and its Quality management aspects related to business contexts. I have
generated a hypothesis to related to total quality management principles and analyze its
effectiveness in the SEBPO which helped to provide some recommendations. | en_US |
| dc.description.statementofresponsibility | Md. Farhanul Islam Chowdhury | |
| dc.format.extent | 36 pages | |
| dc.language.iso | en | en_US |
| dc.publisher | Brac University | en_US |
| dc.rights | Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. | |
| dc.subject | BPO | en_US |
| dc.subject | Business process outsourcing | en_US |
| dc.subject | Digital ad operation | en_US |
| dc.subject | Total quality management | en_US |
| dc.subject | TQM. | en_US |
| dc.subject.lcsh | Total quality management | |
| dc.title | Quality management practices at SEBPO | en_US |
| dc.type | Internship report | en_US |
| dc.contributor.department | Brac Business School, Brac University | |
| dc.description.degree | M. Business Administration | |
