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A study on the customer satisfaction at Prime Bank Securities Limited
(BRAC University, 2018-04-05)
Customer satisfaction is the main key driver of any organization. If the customers are not
satisfied with the service provided by the organization then the whole organization is at risk. In
my report I have tried to focus ...
Customer satisfaction of Jamuna Bank Limited
(Brac University, 2020)
Being one of the most prominent 3rd generation commercial banks in Bangladesh, from 3rd June, 2001 Jamuna Bank Limited provides diverse commercial banking activities like different deposits schemes, discounting bills, easy ...
Customer satisfaction on general banking of Mercantile Bank Limited
(BRAC University, 2016-09-21)
This report contains overall information and activities of Mercantile Bank Limited. However, I mainly focus on the current account system of MBL.Hence, I mainly emphasize on the general banking section of this organization. ...
Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
(Brac University, 2022)
A bank is a financial institution whose primary goal is to profit from the trading of cash and
credit instruments. Multinational banks' entry into the market has pushed this category to a new
level of competitiveness, ...
The relationship between customer satisfaction & employee satisfaction
(BRAC University, 2014-09)
Advanced Chemical Industries (ACI) Limited is one of the leading conglomerates in Bangladesh, with a multinational heritage. The purpose of credit section is giving an opportunity to multilevel business and government ...
General banking activities Of Southeast Bank Limited
(Brac University, 2021-09)
Southeast Bank Limited, established on March 12, 1995, under the Companies Act of 1994, is a renowned private commercial bank. Through its 115 branches across the country, it offers a complete and competitive banking service ...
Customer satisfaction in public banks: a study on Janata Bank Limited
(BRAC University, 2017-08-01)
This internship report based on the three month long internship program that I had successfully completed in Janata Bank Limited as a requirement of my BBA program. As being completely new to practical, corporate world ...
Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
(BRAC University, 2017-08-28)
Union Bank Limited has differentiated its administration scope amid most recent four years by opening new branches at various deliberately critical areas the nation over by offering different administrations with a dedication ...
Evaluation of customer satisfaction of United Commercial Bank Limited
(BRAC University, 2016-12-28)
A number of studies have shown that the long-term success of a corporation is closely related to its ability to create and maintain loyal and satisfied customers, adapt to customer needs and change preferences. Customer ...
Implementation of training and development program to improve customers’ satisfaction at Beximco Pharmaceuticals Ltd.
(Brac University, 2020-04)
Beximco Pharmaceuticals Ltd. (BPL) considers their delivery assistants as valuable human
assets. Current training and development programs carried out for their delivery assistants are
considered as one of the most ...