|Rabby, Md. Fazle
|This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2011.
|Cataloged from PDF version of Internship report.
|Includes bibliographical references (page 64).
|Standard chartered bank is a public limited company (PLC) which is a multinational bank started their
journey in Bangladesh in the year 1947. The history behind the establishment of this bank, a brief
overview of their operations in Bangladesh has been included in the introduction part of this report. In
addition I have also included the principles and values of their organization in my report.
After that a brief introduction about the “STS and PO/DD” unit has been included in to the report. As I
have mentioned briefly into the report that “STS and PO/DD” is basically a functional unit of cash
management operations (CMO). This functional unit basically deals with two types of product which are
pay order/ cashier order and demand draft. In my report I have also tried to describe the concepts of pay
order/ cashier order and demand draft perfectly. In order to make people understand I have described the
concept through including examples. After that, I have included an organizational chart of their
department and described the hierarchy of their department. The level of reporting relationships, the chain
of command all have been briefly described in to this section.
After that, I have described about all products and service they offer to the customers. A brief overview
and description of the processes have been included with charts and diagrams. A brief understanding of
how cashier orders, demand drafts, standing orders are issued, how pay orders , demand drafts, standing
orders are cancelled and reissued or refunded all are described in to my report. The commands and the
obligations that are followed in the process are also having been included in the discussion. A brief
description about their revolutionary and new product BEFTN (Bangladesh electronic fund transfer
network) has also been given into this report. Another important product sonali bank purchase has been
described in detail into the report. In addition the funding procedures of different products are also
described. Finally I have made a SWOT Analysis regarding “STS and PO/DD” unit. In my analysis, I
have tried to find out the real facts of this functional unit. Meanwhile I have included my suggestions and
recommendations in order to eradicate the weaknesses of their department. Finally I have ended my report
through including references and sources that I have used to make this report.
|Md. Fazle Rabby
|BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.
|Operations of "STS and PO/DD department” of SCB
|Operations of "STS and Pay Order/Demand Draft department” of Standard Chartered Bank
|BRAC Business School, BRAC University
|B. Business Administration