• Login
    • Library Home
    View Item 
    •   BracU IR
    • BRAC
    • BRAC Research and Evaluation Division (RED) Archive
    • Economic Studies
    • Research Reports (2007): Economic Studies, Vol - XXV
    • View Item
    •   BracU IR
    • BRAC
    • BRAC Research and Evaluation Division (RED) Archive
    • Economic Studies
    • Research Reports (2007): Economic Studies, Vol - XXV
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Impact evaluation and client satisfaction of Northwest Microfinance Expansion Project

    Thumbnail
    View/Open
    Impact Evaluation and Client Satisfaction of Northwest Microfinance Expansion Pro.pdf (6.744Mb)
    Date
    2007-09
    Publisher
    BRAC Research and Evaluation Division (RED)
    Author
    Barua, Proloy
    Munshi Sulaiman
    Metadata
    Show full item record
    URI
    http://hdl.handle.net/10361/13665
    Citation
    Barua, P., & Sulaiman, M. (2007, September). Impact evaluation and client satisfaction of Northwest Microfinance Expansion Project. Research Reports (2007): Economic Studies, Vol – XXV, 19–60.
    Abstract
    Bangladesh is known for its microfinance outreach. However. the density of microfinance is not evenly distributed. The poorer region, specially the northwestern part of Bangladesh has long been underserved by the microfinance institutions (MFI). BRAC"s Northwest Microfinance Expansion (NWME) project was initiated in 2002 to increase outreach in that region. Though the impact of microfinance is well established among the practitioners. this study was initiated to investigate whether BRACs microfinance expansion in that region had any effect on the well-being of the beneficiaries. We found some concrete evidences of impact in different domains especially in their asset holding. Apart from impact evaluation, the study also looked at the level of satisfaction among microfinance participants. The determinants of client dropout have been explored to see whether and how much effect does satisfaction has on exit decision. Poverty of the participants, variation in economic status within the groups, availability of alternative service providers, level of client loyalty along with the overall satisfaction of the clients with the services were found to have significant influence on dropout.
    Keywords
    Client satisfaction; Northwest Microfinance Expansion Project; BRAC; Microfinance; Bangladesh
     
    LC Subject Headings
    Microfinance--Bangladesh.; Consumer satisfaction; Non-governmental organizations -- Bangladesh.
     
    Collections
    • Research Reports (2007): Economic Studies, Vol - XXV

    Copyright © 2008-2019 Ayesha Abed Library, Brac University 
    Contact Us | Send Feedback
     

     

    Policy Guidelines

    • BracU Policy
    • Publisher Policy

    Browse

    All of BracU Institutional RepositoryCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    Statistics

    View Usage Statistics

    Copyright © 2008-2019 Ayesha Abed Library, Brac University 
    Contact Us | Send Feedback