Training management of BRAC Bank LTD

Abstract

BRAC Bank has earned their respect in the private banking sector in Bangladesh. They are the pioneer of SME Banking. One of the main factors that is working behind this success of BRAC Bank is their excellent and effective human resource. As I had this huge opportunity to do my internship in Learning and Development Department, HR Division in BRAC Bank, I was able to closely observe and learn how BBL trains their employees. That is why, I decided to write my internship report on “Training Management of BRAC Bank”. The main function of L&D Department is to ensure that all the departments have an upgraded human resource who have all the updated knowledge and skill so that they can perform any task that is required by them and assist BBL to achieve their goal. For this reason, L&D has formatted a customized system for identifying employees who need training, assigning good trainers, deciding different training topics, evaluating trainees etc. The main objective of this report was to provide my observation on how their training system is conducted and also to provide my internship experience in BRAC Bank. I have tried my best to present all these information in my report. To do this I have taken interviews from supervisors who gave me valuable information regarding their training system. Moreover, I have also taken a survey on 300 employees to portray their point of view regarding this training system. The sample number was chosen using the Taro Yamane formula. I have also tried to analyse their response towards different questions in the survey and gave interpretation of those responses. Finally based on the survey result, I tried my best to give some recommendations which might help BRAC Bank to get one step closer in achieving their goals. Undoubtedly, this organization falls among the top tiered banks in Bangladesh. Their contribution to our country’s economy knows no bound. Moreover, to maintain their success in the upcoming years, they have to give extra care to their employees and business ideas. So, it is a big role for L&D department to safeguard the quality of the employees who are working in BBL. I hope that this internship report will come to assistance for L&D to make better decisions and to improve their strategies in future