Search
Now showing items 1-2 of 2
Making citizen’s charter effective in public organizations of Bangladesh: Rhetoric or reality? A study of department of immigration and passports
(The University of Bergen, 2011)
Citizen’s Charter (CC), as a means of improving public service delivery, has become popular around the world since the 1990s. In order to change administrative rigidity and enhance the responsiveness of public organizations ...
The citizen’s charter and public service delivery in Bangladesh
(Routledge, 2016)
The Constitution of the People’s Republic of Bangladesh provides that “all powers in the Republic belong to the people . . . every person in the service of the Republic has a duty to strive at all times to serve the people” ...