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Factors influencing customer satisfaction in Grameenphone
(BRAC University, 2018-11)
In the telecommunication sector of Bangladesh, competition is getting immense. In order to retain customers, companies need to attract their customers finding new pathways. One of the biggest problems is that the change ...
Customer satisfaction of e-commerce in Bangladesh
(BRAC University, 2016)
E-commerce has brought a new era of shopping trend in Bangladesh. It has opened so many opportunities for business along with new trend for the customers. In this report I have tried to bring the some facts of Online ...
Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
(BRAC University, 2018-12)
DHL Global Forwarding is a division of Deutsche Post DHL, giving air and ocean freight forwarding services. It is the worldwide market pioneer in logistics & freight forwarding. A business-to-business activity, DHL Global ...
Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
(BRAC University, 2018-12)
The following report has been prepared as part of the internship program as a requirement for the Masters of Business Administration of BRAC University Bangladesh and it aims towards providing an overview on the Satisfaction ...