Browsing by Subject "Customer services--Technological innovations"
Now showing items 1-3 of 3
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BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
(Brac University, 2024-02)When evaluating the performance of BRAC Bank PLC from 2018, to 2022 I come across a nuanced perspective that highlights both strengths and challenges. Through analysis and examination of statements I gain valuable insights ... -
Driving financial inclusion of the unbanked population in Bangladesh–a study of IDLC Finance’s digital deposit scheme through bKash
(Brac University, 2022-10)The leading NBFI in the nation is IDLC Finance Ltd, where I had the chance to do my internship in the Customer Experience Department. The company is one that consistently tries to innovate in the financial services sector, ... -
Network infrastructure maintenance and troubleshooting at Paradise Technologies Limited
(Brac University, 2023-09)This internship report focuses on ”Network Infrastructure Maintenance and Troubleshooting at Paradise Technologies Limited”. The report delves into the critical aspects of maintaining and resolving issues in the company’s ...