Standard Chartered Bank

Abstract

After studying numerous theoretical concepts during the various coursework’s of my BBA program I understanding the practical implications and applications is the next step in the learning process. The BBA internship program provides an opportunity for such steps. In due course of completing my internship project and compiling this report I came to learn about Bonds & Securities. There are some certain benefits and positive effects of the Bonds & Securities; again it also has some problems as well, which are listed in findings part of the report. This report is based on practical working experience at Standard Chartered Bank as a part of internship program. This internship project attempts to examine the Issuing & encashment procedure of BTPO Department. Standard Chartered Bank is stepping in the realm of retail banking. To support Bangladesh Bank, my proposal Manual process will totally to ensure Fast service. The issuing & encashment procedure followed by Standard Chartered bank consists of a set of sequential activities. The Issuing process formally starts with the submission of a purchase application from a client who must have an account with the Bank. Issuing process generally starts from the branch level. Meanwhile the branch sends application form to the BTPO Dept. & BTPO verify all information from Bangladesh Bank. Standard Chartered Bank follows some specific principles for these activities, which involve Know Your Customer (KYC), safety, liquidity etc. Standard Chartered Bank BTPO has risk and profit. But a sound process supported by the quantitative analysis, qualitative judgment and a separate monitoring cell can reduce the risk to certain extent. So far Standard Chartered Bank could maintain a very good customer relation.