General banking norms & practice: case study on NRB Global Bank

Abstract

The internship report is prepared as require ment of BBA program of BRAC University. This rep ort is on “General Banking norms and practice” of NRB Global Bank Limited. This report is intended to assist the reader in detailed u nderstanding of the general Banking Process of the bank. It also attempts to capture the proced ure practice in NRB Global Bank Limited in relation to customer handling. The pur pose of this report is to have an idea about the detailed general banking including every type of work the division does along with the legal and behavioral issues related to GB. In this report, first of all I have mentioned the object of the report and al so the opportunities and limitations I had during working in NRB Global bank. Secondly, in the organizational part I have provided detailed information about the organization with its company profile, corporate vision and mission, product & service and res ources. I also did the SWOT analysis of NRB Global Bank ltd. Thirdly I have written about my job responsibilities and obse rvations in NRB Global Bank Limited, Mohakhali branch . T hen I have discussed details about the general banking process the bank follow s. I took the help of my fellow senior colleague for this part as well. Finally I pointed out my findings and recommended for the betterment of the service of NRB Global bank.