An insight on business performance management in Grameenphone LTD

Abstract

The intention of this report was to analyze the function of the Business performance management team of Grameenphone LTD In regulate to provide a student with job exposure and an opportunity of the transition of theoretical knowledge into real life experience, an internship is a must. A better balance between theory & practice can be gained through this program. The report is a combination of three months internship program with Grameenphone. The objective of this study is to acquire the knowledge about the cost analysis, dealing with journals and performance monitoring of finance department in Grameenphone and to do a comparison with competitor’s performance. GrameenPhone Ltd.’ is Bangladesh’s ground-breaking mobile connections company and the GSM network operator in the country. GrameenPhone Ltd. aims to be aware of peoples’ needs best and build up appropriate communication services to improve peoples’ life and make it trouble-free. In this report includes a brief overview of Grameenphone, its vision, mission and values. It also provides the historical background of Grameenphone, and discusses about the products and services that Gameenphone offers. Moreover, a brief overview of telecommunication industry is given as well, where the ownership structure of Grameenphone is given. The second part, of this report describes the job duties and responsibilities performed during my three month internship program at Grameenphone. Thirdly, there is the project part that includes the objective and methodology of project, along with the scopes and limitation. At the end, the possible reason behind the gaps is given and few recommendations are given on how Grameenphone can narrow down the gaps and can increase the sustainability of their market share in the telecommunication industry of Bangladesh.