Impact of KPI based performance management system on employee’s performance of General Pharmaceuticals Ltd.

Abstract

This Internship Report is based on the 3 (three) months internship program which I was able to successfully complete at General Pharmaceuticals Ltd under Human Resources Division (Performance Management & OD Department) from 01 March, 2023 to 01 May,2023 as a requirement for my Bachelor’s degree in Business Administration at BRAC University. For preparing the report, secondary data were used. The sources of secondary data were the handout documents on Performance and Reward Management Policy, Balance Scorecard, Company Website and relevant research articles. The purpose of this report was to know about the Performance Evaluation Technique of GPL and how the KPI process is being implemented in GPL. At the end of the report, some recommendations were provided to overcome the loophole of the existing process.