The impact of LPG to the National Energy Grid and contribution of Bengal LPG Limited

Abstract

As per the degree requirement for BRAC Business School, I took part in internship program where I got to apply my academic concepts into practical world. While being at work and studying, researching and compiling this report, I came to understand various aspects regarding significance of LPG industry. This report explores on measuring impact of LPG in national energy grid and contribution of Bengal LPG Ltd. My main tasks at hand were operational activities which enabled me to deal with distributors on a day to day basis and gain valuable and interesting insights to provide on this report. Through cultivating innovations, Bengal LPG Limited envisions business to thrive, ensure economic growth and ultimately serve people with service quality of LP Gas Cylinders. The first chapter of this report comprises introduction of the report that outlines the basic parts. The second chapter discusses some valuable research papers in the topic of the organization and its different activities and approaches. Necessary information on the organization is provided on the third chapter which encompasses my overall internship experience and learning’s. The final part of the report consists of the analysis, findings and recommendations for LPG regarding the service quality and customer’s perception. Undoubtedly, Impact of LPG has become the core criteria in judging the performance in energy sector. I believe the insights taken from this report will be helpful for the startup companies of LPG and will take meaningful actions toward enhancing contribution of Bengal LPG Ltd. in national energy grid.