Assessment on fulfillment of psychological contract at RANCON Trucks & Buses Limited

Abstract

This report illustrates my survey and research on the Psychological Contract in "RANCON Trucks & Buses Limited (RTBL)". RTBL is a concern of RANCON group one of the largest conglomerates in Bangladesh. The survey was done on 39 employees of RTBL and also an interview with the employer who gave me valuable insights on the relationship among employee and employers of RTBL. From the survey, I have found that employees are not satisfied with the job security that RTBL is providing and this has an impact on many factors. The employees are not motivated for a long time commitment with the organization. There is a communication gap between the employer and the employee. Employees have trust issues with their employer and it seems that employees are pessimistic when it comes to keeping promises. Moreover most them are not satisfied with their job. This clearly indicates a breach of pychological Contract. However, it was also seen that the employees are flexible enough to work in the challenging situations. Therefore, it goes with one of the notions of psychological contract which mentions that employers want flexibility from the employees. From the survey we could find many aspects of employee expectation. Some of them could fulfill the psychological contract whereas some were a bit divergent.