Business development activities and managerial role in American cleaning company

Abstract

This report is prepared as per requirement of the internship phases of MBA program of BRAC University. The study is based on the process American Cleaning Company manages their business development activities and also their managerial activities as the name of the title suggests. American Cleaning Company is a America based cleaning and service providing company currently operating in Bangladesh through web-based platform connected with a dedicated call center that offers its customers the most convenient, smartest, easiest and affordable way to get one-stop solutions. American Cleaning Company’s every cleaning service is all-purpose whereas some organizations specialize in one type of cleaning. When you're deciding what services to offer, think about what your abilities are and what niche you can fill in your community This report starts with a general introduction of the company, their mission and vision statement. Then this report proceeds into its core discussion about the Business development activities, and functions of those activities to the comprehensive discussion about the managerial role and where I show my analysis part of how American Cleaning Company maintains and runs their customer management service, describing the different steps of it, the problems and solutions. Finally, at last I give my conclusion where the findings and recommendations process are shortly described as American Cleaning Company just started in Bangladesh on December 2018 and there isn’t much development of the organization and there is a lot of room for trial and error process.