Cloud based networking solutions of Robi Axiata Ltd: a solution or a stumbling block

Abstract

Digitalization and technological advancement is the key for the organizations to stand out with the competitors. Nevertheless, there are improvements in different departments through digitalization but there are few drawbacks of being digitalized as well. Most of the organizations uses cloud based networking solutions in order to simplify their work and mostly to increase efficiency. Robi Axiata Limited as one of the telecommunication company has recently merged with Bharti Airtel and became the 2nd telecommunication company in terms of market share reported by BTRC (Bangladesh Telecommunication Regulatory Commission). However, Robi has been developing their policies and strategies in order to compete with other competitors. Moreover, this company has been using cloud based networking solutions for data management and strategic resource management. The following study explains how these software create hurdles for the employees in order to operate and limits the work on day to day basis. The study has been done under the supply chain department of Robi Axiata Limited taking responses from the employees who actively operates the cloud based networking solutions on day to day basis. Their responses and feedback for the software is something different from the expectations. Although, the software adds value but the effort is greater than the outputs. The software consists of difficulties and technical problems which decreases the efficiency and also doubling up the work as well. Although, Robi has not been keen enough to improve the situation and overlooking the problems as well. Few recommendations that has been provided by the employees might help to solve the real time problems faced which they have been facing