Employees’ job satisfaction of Bank Asia Mohakhali branch

Abstract

Banking sector is considered as one of the most fundamental sectors for the economy of a country to be able to function. In order to attain progress in commercial as well as industrial division, there should be a sound banking system to support not only the economy of a country but also the society in order to progress. This report focuses on the employees’ job satisfaction of Bank Asia Mohakhali branch. It aims to provide an overview about the sectors which plays a role in the employees’ satisfaction or dissatisfaction. As satisfaction of an employee is the most crucial element for the progress of an organization, the management of Bank Asia should try to supply the employee expectations in order to approach the employee satisfaction. The first part of this report consist the organizational overview of Bank Asia, its background, vision, mission, products and services, objective, management hierarchy and SWOT analysis. The second part is about the report which contains rational, background, scope, objectives, methodology, limitations of the study and literature review. Followed by analysis of the data, interpretation, findings, constraints and recommendations. All of these give an insight about the satisfaction of the employees of Bank Asia Mohakhali branch through detailed interpretation and data analysis which was collected via a questionnaire and interviews from the employees.