Performance management system of BRAC

Abstract

Performance Management System is an organized method by which an organization involves its employees as individuals as well as members of a team where its prime target is to improve its organizational effectiveness while accomplishing organizational mission and goals. BRAC HRD has a specialized section, which is known as ‘Performance Management Unit’ to identify performance of each and every employees. Performance Management Team incessantly works to provide a complete scenario of employee performance to the highest management. It works to accelerate the progression of the organization. BRAC believes that the ability of the employees to perform well depends on proper guidance, qualities, skills and competencies. Performance Management Team institutes a performance evaluation system for employee performance appraisal, which motivates the employees along with his supervisors for improving their skills, competencies and performance. The Performance Management Team ensures continuous improvement of the structure, building capacity of supervisors who evaluates performance of employees, revising formats based on practical requirements of PMS, facilitating and improvising assessment processes, implementing decisions regarding awards and rewards, appreciation and giving effective feedback on performance of each employees. Since I have worked in such esteem organization, I actually felt honored to share my expertise with the Performance Management Unit of BRAC. The first part of this internship report mainly consists of the background of BRAC. On the second half, it is all about the details of Performance Management System of BRAC. On this report, I have mainly focused on the Performance Management System of BRAC, how it is managed and measure the employee performance. After that, I have managed to find out some limitations and loopholes regarding PMS and also tried to provide some possible solutions and suggestions to overcome those loopholes. As the information regarding HR and PMS is sensitive as well as confidential, all the data’s were not being disclosed publicly.