CRM through partnership project activities management at Banglalink Priyojon Program – the loyalty based platform

Abstract

Last four months at Banglalink Digital Communications Limited headquarter, Tiger’s Den was a learning experience for me, a fresh graduate, who just got the taste of what partnership management activities at telecommunication industry are like. The working environment and the people all together helped me through to gain knowledge and experience as a tester for what’s ahead of me in the future. I have been working under the Marketing Department in association with Loyalty & Partnership team. There were numerous tasks that I had to complete. Here I have been managing field resources, investigating their daily reports, conducting interviews for new recruits, arrange database and logistic support for the field officers. I have gained the authorization to select and decide which partners will be taken onboard with Banglalink Priyojon Program. People here are very friendly, all the other departments’ nature is diverse, and the behavioral patterns of people coming in for different background are different to each person. Being a part of this office, made me realize that education helps a person understand work, but experience lets one become efficient and productive towards a good output for the firm itself. My experience was very bright and educational as time goes on, I will learn even more and make my future working life a better place to strive in every situation.