Employee job satisfaction: a study on NRB Bank Limited

Abstract

For my internship program, I got the opportunity to work at NRB Bank Limited that has been a part of the banking industry of Bangladesh since 2013 with a vision to become one of the leading financial institutions in our country. By getting the opportunity to work as an intern at NRB Bank Limited, I have made an analysis on level job satisfaction of the employees working at Dhanmondi branch. In this report, I have discussed the overall details such as mission, vision, goals, values, organizational structure of the bank in the organizational overview part. Then I have also included the discussion regarding the Human Resource Division and its responsibilities. Furthermore, in the findings and analysis part, I have discussed the findings of this report to determine the opinions of the employees regarding the benefits offered to them and other issues and shown them into graphical representation. Finally, I have tried to enlighten some suggestions in the recommendations part for the bank to improve their overall condition and to make the employees more engaged to their job that I have derived from my daily activities in the bank as well as my academic learning.