General banking activities of Exim Bank Limited

Abstract

Banking Industry is one of the most promising industries of our country. The importance of the sector revealed through its contribution in the economic growth of the country. This sector accelerates the economic growth through mobilizing funds from surplus unit to the deficit unit. Banking Industry is moving towards rapid changes due to technological innovation and diversified needs of the customers. Currently this sector is becoming extremely competitive with the arrival of multinational banks as well as emerging and technological infrastructure, effective credit management, higher performance level and utmost customer satisfaction.

The Bank traditionally divides its operation mainly three parts- General Banking, Foreign Exchange and Investment/Loan & Advances. General banking provides the foundation of banker customer relationship through opening account. This is the most busy department and the daily transaction of concerned to the customers for drawing or depository money, selling of the instrument to them for remittance purpose, collection of their instruments providing other service to them and keep customer section busy

Bangladesh is one of the largest Muslim countries in the world. The people of this country are deeply committed to Islamic way of life. EXIM Bank Limited was introduced in Bangladesh as a banking company under the Company Act 1913 & commenced operation on 2nd June 1999. The bank provides all types of commercial banking services and it conducts business on the Islamic principles ofMusharaka, Murabaha, bai-muazzal and hire purchase transactions. EXIM Bank Limited concludes all types of commercial banking activities. The core business of the bank comprises of working capital finance, project finance, deposit banking, import, export and corporate finance. The bank is also rendering personal (consumer) credit, services related to local and foreign remittances.

The main objective of this internship is to find out different functions and techniques under the general Banking System used by EXIMbank Limited. The report will show how EXIMbank Limited differentiates itself from other private commercial banks in terms of product and service performances, unique and effective marketing strategies to provide better customer satisfaction and loyalty on the bank.

In the first chapter, this report shows the prefatory part. which Here, It discusses the preliminary part of forming the formal report like title page, letter of authorization, transmittal, table of contents, executive summary etc.

In the second chapter, this report shows the organization part basically overvtew of the company in details. Here, it describes the background of EXIM bank, their various products and services, organizational structure, , bank's operating performance, mission, vision, values, organ grams, objectives operational areas etc

In the 3rd chapter the report shows the significance of the study, problem definition, major methodologies on what report is conducted, data collection method, purpose of the project tools used and limitation of the report. The later part of this chapter has been discussed about literature review in relevant study in this sector, main project part as general banking activities, and function of various departments of general banking of Eximbank limited, the major findings, recommendation and conclusion.

In concluding part, this report shows the supplementary part like reference of book and journal what helps to structure the project and various banking terminology used to conduct the report