Financial state of SME customers during Covid-19 times in BRAC Bank

Abstract

This internship report is based on a three-month program at BRAC Bank Limited's Business Transformation and Product Department under the SME Division, beginning March 08, 2021, as a requirement for completing my BRAC University Degree of bachelor. This paper contains the following information based on the duties I accomplished and the information I gathered during my internship. In this report, I have talked about the financial state of SME customers of BRAC Bank during covid-19. In chapter 1, I have discussed my internship journey, outcome, and the obstacles I faced during my internship. In chapter two, I have discussed the primary and secondary objectives and limitations of BRAC Bank. Then, I explained BRAC bank's history and all the divisions that proceed every day to serve the best to their consumers. After that, I highlighted the SME divisions and other divisions as well. In the last or 3rd chapter, I explained my report's objectives to find out the findings, and after that, I analyzed those survey finding responses, along with the methodology and significance. Lastly, the summary and conclusion of this report and recommendation for BRAC bank that they should implement their service to succeed more and serve the best to the consumers.