Digital banking service of Dhaka Bank Limited at Nandipara

Abstract

The main motive of this research to figure out the socio-economic impact of digital banking services at Dhaka Bank Ltd at Nandipara. Now a days Dhaka Bank do better performance with their digital banking services. They also includes DBL Go app in their service. As a results it creates opportunity for customers to do their banking in secure mode. Though it’s difficult to catch all the customer for some factors, it is done better day by day. DBL will grab more customer in the market by Digital banking in every area. It is a great positive news for them in near future. Meanwhile, there is main source of data is primary data. By doing critical analysis from 100 respondents, survey become more worthy and beneficial for the bank. It will help to create more opportunity for them to compete with other bank with their strong service network. Moreover, survey is done by SPSS. It provides great output for the survey and make interpretation easier. There are some recommendation which will help to improve more about digital banking services in this area as it has some kind’s remote part for people towards bank. So this study will help to increase better services and make a good position for Dhaka Bank Limited in the banking sector as well as reach their desirable target profit in every year by digital banking services indeed.