Attitude measurement of employees on the training and development process of BRAC Bank Limited

Abstract

Growth of a country depends a lot on the Banking industry and it is one of the potential industries. Banking industry in Bangladesh is also very influential. We have many skilled employees in this industry, as it is a big industry. Therefore, Human Resource Management (HRM) is much valid as well as proficient in the banks of Bangladesh. BRAC Bank Ltd. has reached to the market to boost up the banking system. BRAC Bank Ltd. has developed a skilled and efficient workforce to complete the global challenge. The HR department of BRAC Bank Ltd. manages this large employee force fully. The HR department meets the entire necessities of the recruits from remuneration to rewards, hiring to firing recruits and further significant and essential development trainings. This report has two parts: one is delineating theoretical aspects of HRM, broadly described training and development process and procedures of training and development in BRAC Bank Ltd. To know the details of the company we interviewed some HR personnel of BRAC Bank Ltd. and other information were collected and gathered with the help of internet. BRAC Bank Ltd. is the organization where actually the HR activities are applied with a huge effort, and the outcome is very satisfying. Since the independence of Bangladesh, BRAC Bank Ltd. conducted their operations as it has a very strong network throughout the country. In addition, they got huge employee networks, with huge operations. However, due to the failure in their strategic decision and inefficient management of employees BRAC Bank Ltd. lagged behind in the last few years. The report shows how they are ineffective in employee management in regard of training and development procedure. Their Training Need Assessment (TNA) comes as complete vague and total failure. The methods that they formulate in action are not enough to support employee development. BRAC Bank Ltd. still has a better opportunity to fight back against all odds. BRAC Bank Ltd. has to follow the standard that they prepare for training methods in order to maintain the employee satisfaction and employee development. Employees should be rewarded based on their performance. TNA should be formalized, followed, and should be clear enough to all the employees and how it links to organizational goal.