Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers

Abstract

This internship report has been prepared for the course Bus400. It contains all the details I came across during my internship period at bKash which I started on September st,2020. This internship report contains all the details starting from the overview of the organization, my contribution to bKash, what I learned from this internship with my supervisors and other colleagues from the company. Moreover, this report also contains the difficulties I faced during my internship period and the solutions to those, and how this experience has influenced me for my career plan. Finally, the report contains the KYC and how it is important in the financial mobile banking sector. Not only does it ensure the efficient way for new clients to try out the services of bKash, but it also makes the whole process secure.