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Parents satisfaction with the services quality of Bangladesh International School & College (BISC)

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bracu.degree.levelPostgraduate
bracu.type.groupStudent Works
datacite.rightsOpen Access
dc.contributor.advisorAhmed, Riyashad
dc.contributor.authorSoneya, Rumnaz Asfin Ali
dc.contributor.departmentBRAC Business School
dc.date.accessioned2019-07-01T04:32:17Z
dc.date.available2019-07-01T04:32:17Z
dc.date.copyright2018
dc.date.issued9/3/2018
dc.descriptionCatalogued from PDF version of internship report.
dc.descriptionIncludes bibliographical references (page 40).
dc.descriptionThis internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2019.en_US
dc.description.abstractCustomer satisfaction deals with the services provided by an organization whether it is a service or manufacturing. In service organizations, managers has scopes for planning and designing of the process, service blueprint designing, allocating resources, location planning, capacity planning, maintaining the service. improving the service quality and process etc. In a non-profit education organization like school. marketing managers has lots of scopes to work on to ensure service excellence. With the aim of finding the level of Parents satisfaction with their children· s school and school experiences of Bangladesh lnternationaJ School & College (BISC), a survey was conducted with the parents. In sum 40 parents responded to the Survey, which was administrated school-wide to parents of randomly selected students from across both curriculum of Junior Section.en_US
dc.description.degreeMaster of Business Administration
dc.description.statementofresponsibilityRumnaz Asfin Ali Soneya
dc.format.extent40 pages
dc.identifier.otherID 14164071
dc.identifier.urihttp://hdl.handle.net/10361/12280
dc.language.isoenen_US
dc.publisherBRAC Universityen_US
dc.rightsBrac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.
dc.subjectBangladesh International School and Collegeen_US
dc.subjectCustomer satisfactionen_US
dc.subjectServices marketingen_US
dc.titleParents satisfaction with the services quality of Bangladesh International School & College (BISC)en_US
dc.typeInternship Reporten_US

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Internship Report (Master of Business Administration)