Training of foreign trade department employees in Trust Bank

Abstract

Training and Development has become a key factor in determining the success of an organization, especially in terms of its performance and competitiveness in its industry. Just a few decades ago Human Resource Management was seen as unnecessary and cast off as an unwanted source of expense. Times have changed and now organizations have realized that to achieve their internal organizational goals they should not only focus on their business model process and procedures but also the employees to get the best performance out them and ensuring that the organization as a whole can perform to its fullest potential. As this report is the outcome of my internship at Trust Bank, this report focuses on the training received by the employee of the foreign trade department of trust bank. In addition, the report also includes Trust Bank’s organizational profile, vision, mission, range of banking and financial services provided by the bank, the overview of the banking sector of Bangladesh, competitive analysis of Trust Bank, Trust Bank’s HR activities, knowledge base training designed for foundation training and foreign trade related training with key findings, recommendation and conclusion.