Job satisfaction of employees of Banglalink

Abstract

This report encloses a comprehensive study and evaluation of practical job experiences in one of the leading telecommunication company of our country, Banglalink. From the early time of their inception, Banglalink was able to grab the market, and still in recent times it is known as the as the fastest growing mobile operator in the telecommunication industry of Bangladesh. There are some certain strategies and internal practices that help this company to hold their constant position. With the colorful and youthful positioning and with the slogan of ‘start something new’ Banglalink always opts for doing something innovative. This strategy is carried out throughout the company. Working as an HR intern, this report of mine will cover details regarding HR practices in Banglalink. The works include a new project named HR Shared Services which is a realignment system for the organization that can help to reduce the costs through economies of scale from centralization of services, can lead to better quality outcomes through increased customer focus, and through the implementation of technology, it can obtain easier and user friendly delivery. Furthermore, the report also includes detailed survey on the job satisfaction of the employees of Banglalink. The study shows that the job satisfaction of employees of the company depends on various factors and this report attempts to analyze those and provide recommendations to solve the problems to some extent. Finally, it depicts an overall evaluation of the company and the work that has been done by me in the scope and sphere of my employment.