Customer satisfaction in the digital agencies of Bangladesh

Abstract

In this report, I described my experience as an intern at Spade Digital as well as the impact I made while there. Apart from learning about the day-to-day operations of a digital firm and how it achieves customer satisfaction, this three-month experience also allowed me to grow professionally and, most importantly, put the ideas we've acquired over the last four years into reality. In addition, I have included a concise description of Spade Digital and also provided a clear picture of Spade Digital's policies for customer satisfaction in contrast to Bangladesh's digital sector, and how it may be improved easier and better.