Psychological contract and job satisfaction at Nestlé Bangladesh

Abstract

The report is based on Psychological Contract and Job Satisfaction of the employees of Nestlé Bangladesh. I have done a primary survey in order to understand the maintenance of psychological contract at NBL along with job satisfaction level of the employees. This report is divided into five chapters. The first chapter contains introduction of the study along with methodology, scope and limitations. The second chapter shows an overview of Nestlé Bangladesh Limited. Third chapter is about the internship experience. In this chapter my internship experience is described in a nutshell. In addition, this chapter has description about the department I worked in and an overall idea about the internship program of NBL. In the fourth chapter the result of the survey has been analyzed. The analysis is done into three parts. First part has demographic analysis of the respondents, second part has psychological contract analysis and third part has the analysis of job satisfaction. Lastly, the fifth chapter has key findings that show that NBL maintains the psychological contract sincerely. Also, most of the employees are quite satisfied with their job. The report ends with few recommendations that are suggested on the basis of the results of the survey.