Customer satisfaction of Universal Medical College and Hospital

Abstract

At present time health care has raised because of the rate of education and health awareness towards people as well as rising per capital income of the peoples. Meanwhile the total population and rapid growth of population may be considered, we need as well as have wide demand range for quality caring of hospitals towards the country, especially in urban areas is very much high. This sector is highly booming. To make a successful report first I have divided our universal medical college hospital in several department as like marketing department, HR department, finance department, commercial department etc. these department will help to achieve the goal of the report. By responses from the respondents, I figure out customer satisfaction level of this hospital. In addition I also try to know about the problems of customer in terms of taking service from this hospital. Finally it is easier for me to make my report more worthy indeed.