Customer service from General Banking of Export Import Bank of Bangladesh Limited

Abstract

Prime object of this internship report is to apply theoretical knowledge in my work in practical areas and to learn the functions of the general banking system considered on Export Import Bank of Bangladesh Limited literally. Besides, it has also other objectives such as to familiar with corporate behavior and corporate world, to build up strong communication skill, to develop managerial skill and so on. Export Import Bank of Bangladesh Limited is one of the leading Shariah Based Islamic Bank in Bangladesh. As a private commercial bank, this bank has started their journey on 3 rd August 1999. There aim is to provide quality service along with Islamic banking rules. There are three department in this bank which are general banking, investment and foreign exchange. Under these three departments the whole bank performs its working procedures. General banking section delivers day to day services to their clients and it incorporates opening new accounts, issuing check book, cash transections, clearing services, local remittance, issuing pay orders, locker management and deposit section.