HR practices and employees satisfaction at SGS Bangladesh Limited

Abstract

I joined SGS Bangladesh as an intern to finish my academic internship course entitled BUS400. I worked under the Human Resources Department under the supervision of Md. Masud Karim, Senior Assistant Manager, SGS Bangladesh Limited. It was a three months internship program. The objectives of this internship program are to gain experience in corporate life, working procedures, etc., and also get a better idea of how HR works in a company and whether it aligns with my interest or not. Throughout my internship period, I had worked with all HR wings. I have worked with recruitment and selection, compensations and benefits, learning and development, and so on. Based on HR activities, this report is based on HR functions and employees’ job satisfaction. From this report, I have tried to find out satisfaction and dissatisfaction level of employees, and the improvement area for HR department. For that purpose, I have conducted an online survey and circulated to different departments. The survey from is created unanimously so that employees can share actual opinion. The survey result showcased that SGS has maintained very good and satisfactory HR practices. Apart from pay scale, employees are more or less satisfy with other HR benefits and practices. In the end, I also tried to add some suggestions and summarize the key points from survey suggestions.