Needs assessment, training program and evaluation of Dhaka Bank Ltd (Islamic Banking Branch)

Abstract

This report provides an analysis of an original training program using HRM strategy that is basically the theoretical representation of what I have learned through both my educational life and real life work experience (Internship period). It includes a brief description of the organization I was with for my internship purpose (Dhaka Bank Ltd, Islamic Banking Branch; DBL, IBB), Job I have done assign there with the observed discrepancies plus resolutions that I think they can consider upon. Now, it is quite a known fact that banks work in an unpredictable, focused and exceptionally managed environment. To flourish or survive, banks need to enhance qualities, draws in more clients, and should be more cost conscious. In other word, banks need to better deal with their implementation. Like each and every service providing organization, the achievement of a bank relies on upon the execution of the representatives (employees) and it is the human propensity to judge everything and everybody around them. With this view like others, to make the best use of employees what Dhaka Bank LTD needs to do is to find employees that both organization and job fit so that they can meet with their desire goal, objectives and to the end results too. For that Dhaka Bank Training Institution (DBTI) consider Training as an utmost solution. With this purpose here I have included a needs assessment (organizational assessment, occupational assessment and individual assessment) that align with the specific training objectives that DBL has. Then added up DBTI’s selected training programs and methods of delivery of training. Finally at the last stage include a detailed training evaluation plan including short term and long term evaluation. A thorough recommendation has been given at the end of the report.