Analyzing the consumers’ increasing usage of Internet to make calls through Mobile Apps over Voice (Minutes) in Bangladesh

Abstract

Internship is the opportunity to experience the practical work environment. The main objective of this report is to evaluate the Consumers increasing usage of Data to make call through mobile apps over Voice (Minutes) in Bangladesh. First of all, the report gives an overview of the Telecommunication sector in Bangladesh. Hereafter, it draws attention towards the literature review of the Telecom sector and the brief reason of more data usage for making calls and also helps to identify the scopes and challenges of the telecom operators. In the third part, the Job Overview is described in detail. Last but not least, the findings and analysis from the ‘user’ perspective have been shown regarding the effectiveness of the whole process as well as, finding the gap in the process. The report is prepared to find the Consumers increasing usage of Data to make call through mobile apps over Voice (Minutes) in Bangladesh, which is currently being trendy in our country.