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Identifying skill gaps and tailoring employee training and development programs to meet organizational needs at MASTER WiZR.

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BRAC University

Citation

Abstract

This report investigates the critical issue of addressing skill gaps and tailoring employee training and development programs to meet organizational needs at MASTER WiZR. The study unfolds in three primary objectives: Objective 1: The effectiveness of current training programs was assessed, with positive results showing improved skills, confidence, job performance, and satisfaction among employees. Objective 2: Skill gaps and training needs were identified through surveys, revealing employee interest in "Future of Work" and emerging technologies. Most employees felt prepared for their roles, but there is room for program enhancements. Objective 3: Tailored training programs were designed to bridge identified skill gaps, and a continuous feedback loop was recommended to adapt to evolving needs. In conclusion, the findings from the interviews and surveys suggest that MASTER WiZR is actively engaged in addressing skill gaps through effective training and development initiatives. The company's commitment to enhancing employee competence aligns with the dynamic demands of the contemporary digital landscape. The recommendations provided offer a roadmap for MASTER WiZR to further optimize its training and development programs, foster a culture of continuous learning, and remain competitive in an ever-evolving industry. By embracing these recommendations, MASTER WiZR can empower its workforce, enhance job satisfaction, and fortify its position as a leading player in the rapidly evolving technological landscape. This report underscores the pivotal role of strategic skill development in shaping the organization's future success.

Description

Cataloged from the PDF version of the internship report.
Includes bibliographical references (page 62).
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

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Type

Internship Report