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Functions of client and service department in context of Tradeshi Limited

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BRAC University

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Abstract

Tradeshi Limited is a small start-up firm located in the business district of Dhaka City, Bangladesh. We offer Internet and Web-related services to small businesses in the Central Pennsylvania area. The services we offer include website development and design, hosting, maintenance, marketing, and analysis. We are the global service partner of Alibaba.com. Basically, we sell gold membership of Alibaba.com. It’s a B2B business platform. Given our experience and expertise in both commercial Web development and business-to-business sales, we believe we can offer a unique and superior service to small business owners, in comparison to what is currently available. The demand and growth rate for Web development and marketing services in the small business market is at an all-time high and shows no sign of slowing anytime soon. Even more astonishing is the fact that very few Web development companies have taken advantage of the opportunity, as there are no dominating participants in this huge market. We believe the reason for this virtually untapped market is due to expensive project costs, the highest profit margins in Web development today are in servicing large- and medium-sized corporations. We have developed a system that dramatically reduces steep project costs and henceforth will allow us to offer the same high-end Web development services as larger companies receive at a much lower cost to the client. This business plan will highlight many aspects of our system and our business. It will detail market growth and demand, and it will outline our projected cash flow and profit margins over the next three years. All numbers regarding our projected company growth are based on previous information gathered by activity in the company over the last few months of operation.

Description

Cataloged from PDF version of internship report.
This internship report is submitted in a partial fulfilment of the requirements for the degree of Masters of Business Administration, 2017.

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Type

Internship Report