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Impact of fraud and dispute management on risk mitigation and reputation establishment as a part of compliance for a mobile financial company: an analysis of bKash

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bracu.degree.levelUndergraduate
bracu.type.groupStudent Works
datacite.rightsOpen Access
dc.contributor.advisorLee, Sang H
dc.contributor.authorSaarmean, Rubaiat
dc.contributor.departmentBRAC Business School
dc.date.accessioned2021-12-02T09:22:38Z
dc.date.available2021-12-02T09:22:38Z
dc.date.copyright2021
dc.date.issued2021-10
dc.descriptionCataloged from PDF version of internship report.
dc.descriptionIncludes bibliographical references (pages 67-68).
dc.descriptionThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.en_US
dc.description.abstractDue to the rapid penetration of Mobile phone clients, Mobile banking (MB) or Mobile Financial Service (MFS) has been exceptionally effective within a brief span of time for encouraging simple cash exchange benefit over the nation. Through MFS, unbanked communities are able to avail money related administrations that are given effectively at a reasonable cost. This report provides insights on the overview of bKash on my encounters that I assembled amid my internship period. The report discusses the core functional areas and practices- Management, Marketing, Finance & Accounting, Operations and Information System along with industry and competitive analysis. The discussion of the company and MFS industry are too included in this report. A brief glimpse of insights has been centered in this report whereas maintaining the privacy of the organization. Moreover, this report strongly emphasizes on how compliance management is adding value to MFS industry more particularly the role of Fraud and Dispute Management team of bKash in financial recovery of customers and dispute mitigation.en_US
dc.description.degreeBachelor of Business Administration
dc.description.statementofresponsibilityRubaiat Saarmean
dc.format.extent70 pages
dc.identifier.otherID 17304054
dc.identifier.urihttp://hdl.handle.net/10361/15689
dc.language.isoenen_US
dc.publisherBRAC Universityen_US
dc.rightsBrac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.
dc.subjectFraud managementen_US
dc.subjectDispute managementen_US
dc.subjectRisk mitigationen_US
dc.subjectMobile financial serviceen_US
dc.subjectbKashen_US
dc.subjectCompliance managementen_US
dc.subject.lcshCompliance auditing
dc.subject.lcshRisk management.
dc.titleImpact of fraud and dispute management on risk mitigation and reputation establishment as a part of compliance for a mobile financial company: an analysis of bKashen_US
dc.typeInternship Reporten_US

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Internship Report (Bachelor of Business Administration)