Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years

Abstract

This internship report is based on my experiences as an intern in the AML&CFT department under ECAD at bKash Limited, along with other extensive research related to the given topic “Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years”. The company's organizational structure and procedures are carefully examined in the study. In addition, the study examines the company's operational strategy. Along with that, the company's financial performance is examined and compared to previous years' results. In addition, the company's strengths, weaknesses, opportunities, and dangers have been investigated in a strategic study. Moreover, the report extensively focuses on the financial inclusion analysis and the effort of bKash to ensure financial inclusion. Thus, various data has been collected from the related fields to present all the ideas available. Along with the ideas from these data, a survey has been conveyed where different sorts of bKash users participated and shared all the information according to their perspective, some of them also suggested changes they want to see from bKash. Other than this, various articles and documents were also used to gather the information that related to MFS, bKash and their financial inclusiveness. To conclude, the purpose of this report is to share the efforts of bKash to ensure financial inclusion of our country, along with all the things that need to be improved, that has been improved and some suggestions which can be crucial for bKash and for the betterment of the MFS industry of Bangladesh.