Q Collection Private Limited: A study on the merchandising process and cross-functional operations at Q Collection Private Limited

Abstract

This report is prepared based on my three (03) months of practical internship experience at Q Collection Pte. Ltd. This internship provided me with valuable practical knowledge about my assigned department as well as the overall factory operations of Q Collection Pte. Ltd. Q Collection Pte. Ltd. is one of the leading vertically integrated knit garments and textile industries in Bangladesh with modern machinery and advanced facilities. The company is committed to providing high-quality products and reliable service to its customers. Q Collection has a skilled and experienced team dedicated to ensuring product quality and customer satisfaction along with its large production capacity (Q Collection 2025). The organization operates through several departments. Each department has specific roles and responsibilities. During my internship, I closely worked with six departments and collected information on their working processes and management practices. However, my focus was on the merchandising department to understand how it coordinates and connects with all other departments. Through this internship experience, I gained extensive practical knowledge about different departments of Q Collection. This experience helped me to understand effective quality assurance management across the supply chain and how organizations reduce risks related to quality, health, safety, social responsibility and the environment. It also provided me with insights into productivity management, efficiency improvement, and proper utilization of machines, capacity, and resources. Overall, the internship allowed me to gain a clear and practical understanding of the complete merchandising process